For more information, please contact us at: Email: firstname.lastname@example.org Tel: (+34) 961 360 918
A) Booking request
STEP 1. AVAILABILITY AND BOOKING
• To facilitate the process of selection we have provided a calendar to check the availability of your choice. You can select for each property; the nights of stay, number of guests and make any other request by applying online.
• Fill in the data set and send us your reservation request online.
STEP 2. BOOKING PROCESS
• Once we receive your personal data within 24 hours we will confirm the reception indicating the total quote of your request and account number where you can make the payment of 30% that will confirm your reservation.
If you prefer, call our office (+34) 961 360 918 and we will provide the data necessary for carrying out the cash payment or transfer, and also to answer any question about it. The schedule of our office is: Monday to Friday from 09:00 h to 14:00 h and 16:00 h to 20:00 h and on Saturdays from 09:00 am to 14:00 pm.
STEP 3. PAYMENT AND CONFIRMATION OF RESERVATION
Once the bank transfer is made, please send us proof of the transfer made to the account that will be provided at the time of application.
• Once we have received proof of payment of 30% we will send you a confirmation e-mail of your reservation, along with information on check-in and check-out. The remaining amount must be paid upon arrival in cash or by credit card.
• Important Note: Your reservation will only be fully effective when you have received a confirmation e-mail for your reservation from FV Flats.
• Please note that the prepayment of 30% as a deposit is non-transferable and non returnable. For confirmed reservations consider the following penalties depending on the deadlines of cancellation:
You will be charged 30% of the total price if you cancel after reservation and the total price if you cancel in the 7 days before arrival.
STEP 4. TERMS AND CONDITIONS
Please read carefully our section Terms and Conditions relating to your stay in our apartments. You can find them in www.fvflats.com
B) Book and pay through booking.com
You can also book our apartments directly from the booking boton following the instructions in our web page.